Company knowledge
Technical documentation and service knowledge.
View details
AI for manufacturing: make technical documentation, service knowledge and reporting usable.
Manufacturing AI: technical documentation, company knowledge via RAG, service knowledge, reports, research, assistants and document workflows – local or hybrid.
In short: In manufacturing, knowledge sits in manuals, service tickets, drawings and with a few experienced people. AI makes it easy to find, prepares reports and supports service and documentation – on a platform that can run in your plant.
Starting point
Knowledge retires with your most experienced people.
Technical documentation is scattered across versions and systems, and service knowledge sits with a few people. Reporting is pieced together by hand, and every research task starts from scratch.
On top of that, there are requirements for data protection, trade secrets and running without depending on the internet.
Processes
The key processes – and where AI comes in.
| Process | Today | With AI |
|---|---|---|
| Technical documentation | Versions, network drives, PDFs | Knowledge system with source and version |
| Service | Experience of individual people | Service assistant built from tickets, manuals and history |
| Reporting | Excel, monthly | recurring from your systems, approved by management |
| Research | Standards, suppliers, market by hand | Research agent with sources |
| Document processes | Typing up test reports and delivery notes | Document AI reads and assigns |
Use cases
Specific tasks AI takes on in manufacturing.
Documents
Test reports, drawings, delivery notes.
View detailsReporting & BI
Production and service key figures.
View detailsCustomer service & support
Classify enquiries, use service knowledge.
View details
Products & solutions
What we offer for this.
Only existing products are labelled as products; everything else is a solution.
RAG / knowledge systems
Enterprise knowledge.
View detailsDocument AI
Document processes.
View detailsCustom AI applications
Internal assistants for service and production.
View detailsMeeting Intelligence
Shift handovers, meetings.
View details
Technical foundations
What the Labs add.
Case studies
AI in practice, used by Swiss companies.
Our case studies page shows which companies already use our solutions.
Data protection & special requirements
What applies specifically in this industry.
- Trade secrets and design data stay on-premise or in the Swiss private cloud.
- Knowledge systems must tell versions apart – the wrong drawing is worse than none.
- Running without depending on the internet is possible (local nodes, local models).
Pioneer partners
Develop an industry solution together.
Manufacturing is a target industry for pioneer partnerships. Your business contributes processes and feedback; we contribute development and the platform.
Frequently asked questions
Frequently asked questions: AI in manufacturing
Can it run in the plant without internet?
Yes, with local nodes and local models; updates are installed on a planned schedule.
How does the AI handle versions?
Through metadata and permissions in the knowledge system – version and validity are part of the source.
Are there manufacturing products?
Today, Meeting Intelligence is available as a product; the knowledge system, document AI and assistants are solutions. A manufacturing module can be developed as a pioneer partnership.
Next step
The workflow that takes up your time today.
Describe it briefly. We assess it in the AI potential assessment – with industry knowledge. Or you co-develop the industry solution as a pioneer partner.