Phone & voice
Answer, capture and forward calls.
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AI for trades and building services: less admin between enquiry and execution.
AI for trades and building services: phone, enquiries, quotes, job reports, invoices – with Call Agent, Easy Factura and Offertwerk, so your time stays on site.
In short: In the trades, admin takes up time that customer jobs need: phone calls on the job, quotes in the evening, job reports on paper, invoices sent too late. AI answers, captures, suggests and hands over – decisions stay with the owner.
Starting point
The owner does the admin – after hours.
Calls come in when you’re up a ladder. Enquiries sit in the inbox. Quotes are copied from old quotes, job reports are written on paper, and the invoice follows weeks later.
The work is good, but admin takes up the time needed for client work.
Processes
The key processes – and where AI comes in.
| Process | Today | With AI |
|---|---|---|
| Phone | Voicemail, callback forgotten | Call Agent answers, captures, forwards |
| Enquiries | Inbox, scraps of paper | classified, assigned to the customer, appointment suggested |
| Quote | copied from old quotes | Draft from templates (Easy Factura), approved by you |
| Job report | paper in the car | Photo or voice, assigned to the job |
| Invoice | delayed | from job and job report, without re-entering data |
Use cases
Specific tasks AI takes on in the trades.
Email & inbox
Classify enquiries, prepare a reply.
View detailsQuote automation
From enquiry to quote.
View detailsInvoice processing
Check and approve supplier invoices.
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Products & solutions
What we offer for this.
Only existing products are labelled as products; everything else is a solution.
Call Agent
Answer and capture calls.
View detailsEasy Factura
From quote to invoice.
View detailsOffertwerk
Capture website enquiries so they can become a quote.
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Technical foundations
What the Labs add.
Case studies
AI in practice, used by Swiss companies.
Our case studies page shows which companies already use our solutions.
Data protection & special requirements
What applies specifically in this industry.
- Customer and financial data stay in a Swiss private cloud or on-site.
- Callers are told that an AI agent is answering the call.
- Staff approve commitments, appointments and prices.
Pioneer partners
Develop an industry solution together.
The trades are a target industry for pioneer partnerships. Your business contributes processes and feedback; we contribute development and the platform.
Frequently asked questions
Frequently asked questions: AI in the trades
We’re a small business – is it worth it?
That depends on how much time admin takes up today. The AI potential assessment shows whether phone, quotes or invoices should come first – or whether it isn’t worth it yet.
Do we need our own servers?
No. A Swiss private cloud is enough; you choose the operating model.
Does the Call Agent understand Swiss German dialect?
We choose the language models for each task. In the pilot, we test how reliably your dialect is recognised, using calls from your business.
Next step
The workflow that takes up your time today.
Describe it briefly. We assess it in the AI potential assessment – with industry knowledge. Or you co-develop the industry solution as a pioneer partner.